Return policy
At MonoMey Studio, I want you to be completely satisfied with your purchase. If for any reason you are not, I gladly accept returns under the following conditions:
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Eligibility: I accept returns for all products within 90 days of purchase.
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Condition: Items must be returned in their original condition, unused and with all original packaging.
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Process: To initiate a return, please contact me via email info@monomey.com with your order details.
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Shipping Costs: Customers are responsible for paying the return shipping costs.
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Refunds: Once I receive and inspect the returned item, a refund will be processed to your original payment method. Please allow a few business days for the refund to be reflected in your account.